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We use the services of http://www.royalmail.co.uk/ and http://www.myhermes.co.uk/ to get your books to you.  Our postage and packing charges are based on the weight of the book to each destination whether in the United Kingdom, Europe or Worldwide.  If you have any special shipping requests (such as Royal Mail Special Delivery) please contact us before placing your order and we will work to provide this service for you. 

For Shoppers local to Norwich and Norfolk

Every item shown can be purchased from our Norwich store.  Placing an online order for an item to be collected does not require payment in advance (though you are welcome to do so) is, of course, post free and ensures the item is reserved for you when you want to collect it.  

For all UK Shoppers needing items delivered

The checkout process will show the total final postage and packing charge for your entire shopping cart before any payment details are required. 

We have a small minimum postage charge of £1.56 (significantly less than our more famous competitor) and a large part of our online stock offering is covered by that minimum charge with many other titles costing little more.  Heavy books will cost more for delivery as the postage & packaging requirements involved are greater - the full charge for every purchase is clear before any payment details are requested.  We now use the services of both Royal Mail and myHermes and these should normally get your books to you within 2-4 working days.  Please contact us for any requirements outside of that timeframe.

For International Shoppers

The checkout process will show the total final postage and packing charge for your shopping cart before any payments details are required.  We recommend using the Airmail option and charge according to weight with 300 grammes the minimum weight considered.  Canadian customers should note only 2kg can be sent within this charge.  Those preferring the Surface shipping option should note this advice from Royal Mail:

 "We aim to deliver your mail to:

•Western Europe in up to 2 weeks
•Eastern Europe in up to 5 weeks
•North America in up to 6 weeks
•South America, Africa and Asia in up to 8 weeks
•Australia in up to 12 weeks"



Questions, comments, or suggestions
Please write to info@citybookshopnorwich.co.uk
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